Retail Managers
There's a wide range of store management and career opportunities available throughout Australia and New Zealand.
If you have what it takes to seriously succeed in Retail, visit our Job Search page for current store vacancies.
Retail Management roles are now available.
Victoria
- Malvern David Jones - Country Road/Trenery – Concession Manager
- Doncaster - Cluster Manager (Fixed Term)
- Doncaster Myer - Cluster Manager
Queensland
- Indooroopilly - Visual Merchandiser
- Indooroopilly Myer - Country Road/Trenery – Concession Manager
Western Australia
- Claremont - Sales Manager (Mens, Kids & Home)
New Zealand
- Newmarket - Assistant Store Manager
Employee Benefits
At Country Road, we're proud of our reputation of being a great place to work. To show employees how much we value their passion and dedication to excellence and customer service, we've initiated an extensive range of exclusive rewards and benefits.*
*Please Note: Due to workplace legislation, some benefits are unavailable in New Zealand.
Work Life Balance
Country Road fosters a workplace culture that supports flexibility and diversity. Great employees deserve the industry's fairest working arrangements and that's why we promote and support flexible work arrangements to accommodate our employee's needs wherever possible. We work hard to deliver a range of work practices designed to consider family and lifestyle choices, together with our business needs.
Training
We're committed to continued training and development. Your manager will provide you with a comprehensive Orientation and help you develop a plan to get you on the road to an exciting and satisfying career.
Wardrobe Allowances
To reflect our current looks for the season, eligible Country Road and Trenery employees receive Access Cards. These Access cards assist with the purchase of Country Road or Trenery clothing to create their own style using our latest range.
Employee Discounts
We offer generous discounts to our employees across our entire womenswear, menswear, homeware and kidswear ranges. What's more, we also extend these discounts to your immediate family so they can also enjoy the Country Road and Trenery ranges.
Progressive Leave Policies
We have progressive Leave initiatives that support both you and the business. Community Leave and Paid Parental Leave are some of the benefits you may be eligible to receive at Country Road.
Recommend a Friend
Let everyone know how much you enjoy working at Country Road and reap the rewards. When you successfully recommend a friend, family member, or ex-colleague to work at Country Road, you may be eligible to receive a one-off finder's fee when they become a permanent part of our team.
Incentives
To reward our committed Retail Managers we have incentive programs in place based on both store and individual performance. Additional ad hoc incentives are also offered throughout the year.
Retail Awards
Stand up and be recognised for your exceptional store and individual performances recognised by our Annual Retail Awards Event. Both state and national awards reward excellence in a wide range of areas including financial, customer service, and team performance.
Healthy Initiatives
At Country Road, we believe the health and wellbeing of our employees is a worthwhile investment. Health Week programs are conducted at various times of the year.
Training & Development
We provide a range of training and development opportunities to ensure your success as a Retail Manager, including orientation, behavioural interviewing techniques, effective performance management, giving and receiving feedback along with various technical programs, and more.
Orientation
When you join the Country Road Retail team, you'll take part in a comprehensive induction, including teamwork and customer service skills, communications, relationship building, product knowledge, handling customer concerns, sales techniques, safety and more. This Orientation program takes you on the journey from day one to your 90 day review. We know that it is essential for all new starters in our business to be set up for success so you will be assigned a ‘buddy' in addition to your Manager to ensure you get the right training within your first 90 days and ongoing.
Country Road Service
We'll teach you the Country Road way of providing service excellence, from initiating customer rapport to closing the sale. You'll learn how to communicate effectively with your customers for the best results, and develop the attributes of a talented salesperson.
People Management
Commercial Training
Learn what reports and tools Country Road has in place to develop you as a commercial manager within your business. With this knowledge you will be able to effectively enhance your key objectives as a Retail Manager.
Coaching
Discover why performance management is a critical part of your role. We'll show you how to become an effective business coach and apply your new skills directly to the workplace.
Individual Performance Management
Learn about the purpose of setting performance objectives, individual performance reviews, how to assess performance and provide constructive feedback. We link performance to pay reviews and our Country Road Behaviours. You will also be trained to use our online performance management tools.
Performance Review
A formal performance review is conducted with your Manager twice each year. The aim of such reviews is to discuss your progress and aspirations so that a development plan can be formulated.
Behavioural interviewing
Formal performance reviews are conducted with your Manager. The aim of such reviews is to discuss your progress and aspirations so that a development plan can be formulated.
Roles & Responsibilities
Retail Career Pathway
Regional Manager
The Regional Manager is accountable for maximising profitable sales within Country Road Retail stores. This is achieved through developing and implementing tactical plans, providing the leadership necessary to deliver outstanding customer service, excellence in people management and visual merchandise management, and the effective control of inventory, spaces and costs as they apply to our different trading formats.
Cluster Manager
The Cluster manager is accountable for maximising profitable sales and driving efficiencies across business operations within their group of stores; Country Road and Concession stores. This is achieved by leading and influencing their manager's to drive performance across; customer service, excellence in people management, effective merchandising practices and control of costs.
Store Manager
The Store Manager is to drive sales and profit and ensure the achievement of all KPI's as set by the company. This is achieved by providing inspirational leadership, training and developing team capability, strong people management, applying commercial acumen and a sound financial understanding to the business, effective control of costs, maintaining brand standards, driving a customer centric culture and adhering to all company behaviours, policies and procedures.
Concession Manager
The Concession Manager is to drive sales and profit ensuring the achievement of all KPI's as set by the company, within their concession business. This is achieved by providing inspirational leadership, developing team capability, strong people management, relationship building skills, applying commercial acumen and a sound financial understanding to the business, effective control of costs, maintaining brand standards, driving a customer focused culture and adhering to all Country Road and Myer/David Jones behaviours, policies and procedures.
Stockroom Manager
The Stockroom Manager is to contribute to the profitability of the retail operation by receiving, handling and managing the inventory of merchandise in a timely and organised manner. Leading and developing the stockroom team to ensure effective stock control and movements meet store requirements.
Assistant Store Manager
The Assistant Manager is responsible for assisting the Store/Cluster Manager in driving sales and profit and ensuring the achievement of all KPI's. This is achieved by providing leadership, training and developing team members, strong people management, applying commercial acumen and a sound financial understanding to the business, effective control of costs, maintaining brand standards, driving a customer focused culture and adhering to all company behaviours, policies and procedures.
Department Manager
The Department Manager is to drive sales and profit ensuring the achievement of all KPI's as set by the company. This is achieved by providing inspirational leadership, developing team capability, strong people management, applying commercial acumen and a sound financial understanding to the business, effective control of costs, maintaining brand standards, driving a customer focused culture.
Assistant Department Manager
The Assistant Department Manager is responsible for assisting the Department Manager in driving sales and profit and ensuring the achievement of all KPI's. This is achieved by providing inspirational leadership, developing team capability, strong people management, applying commercial acumen, a financial understanding to the business, effective control of costs, maintaining brand standards and driving a customer focused culture.
Store Supervisor
The Store Supervisor is to assist the Store Management team in driving sales and profit and ensuring the achievement of all KPI's. This is achieved by providing inspirational leadership, developing team capability, people management, applying commercial acumen and a financial understanding to the business, effective control of costs, maintaining brand standards, driving a customer centric culture and adhering to all company behaviours, policies and procedures. This role is responsible for the store in the absence of a Store/Assistant Manager.
Sales Consultant
Sales Consultants are responsible for maximising store/department sales and contributing to the achievement of relevant store KPIs and profitability. This is achieved through providing a superior customer service experience linked to Inspire, maintaining brand standards, driving Country Road card acquisitions, acting as brand ambassadors, embracing learning and development opportunities and adhering to all company behaviours, policies and procedures.
Stockroom Assistant
Stockroom Assistants are to support the store management team in achieving sales targets and KPI's. This is achieved through efficient stock control, stock movement, stock security, online store fulfillment, ensuring efficient stock to floor process and adhering to all company behaviours, policies and procedures.
Visual Merchandiser Manager
The VM Manager is accountable for managing the effective and timely interpretation and implementation of all windows, promotions, and all store interiors being merchandised in line with the visual merchandising direction, brand standards and individual store profiles.
Visual Merchandiser
Visual Merchandisers are accountable for implementing seasonal and promotional in-store and windows merchandising in line with visual merchandising creative direction, brand standards and store profiles.